Rockstar Confidence & Sales
Wed, Jan 4, 2017 | 9:30 - 11amDescription
Tired of turnover? Afraid of losing customers? Ready to do more with less and not sure how?
Better than 90% of employees report that communication is the #1 area of improvement for their company. Guess what? It’s not the amount of communication they want to see increased… it’s the quality! And it’s not all about better technical writing!
It’s about getting to the heart of how employees – and customers alike – hear and react to what you say. It’s predictable. It’s recognizable. It’s obvious when you know what to look for!
What You'll Learn
- Understand the 4 basic communication styles
- Why they are important to your business success
- How to use them to keep employees engaged
- How to use them to increase customer loyalty
- How they allow you to save time, money, and energy
Studio
45 RSVPs ( See Who's Coming )
Teena W Barnett, MBA
Team Building Dynamics
About Teena
Through 21 years of sales in corporate America with small businesses, Teena developed the program she is going to present to us today. This idea came about as a value added service to her customers whom she saw struggling internally with employee issues and externally with customer service and loyalty issues. Teena can record multiple successes in bringing businesses back from the brink of failure by assisting businesses in culture development, change management, employee engagement, customer service and sales training at all levels.
@teenawbarnett
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