CUSTOMER KARMA Lifelong Customer Loyalty

Customer Karma will enlighten biz owners about the concept of Karma and how it is critical to building happy, long-term, profitable customer relations.

The #1 challenge for most companies is how to be profitable without a big marketing budget. An average brand loses 25% of its customers every year. You must attract 30% more customers to get a net 5% increase in profit. What if you could reduce your losses to 20%, immediately doubling profits to 10%?

Customer Karma focuses on “building relationships” one customer at a time. It illustrates how you can significantly increase your “per-store sales” by focusing on only one additional customer per week. It will forever change the way you view your customers.

Look at brands with a clear lens. See your brand from the eyes of the customer and see the important and mission-critical factors that brands often miss. Develop a clear strategy to grow your business immediately and over the long-term. Via proven strategies and case studies, reflect on why some of your strategies have not been successful and reexamine what is truly important to customers, from their perspective.

This thought-provoking, often comical, presentation will generate real ideas you can implement immediately, with little or no financial investment.